Frequently asked questions

Frequently Asked Questions

Generic Questions

Outreach makes distributors’ inventory and secondary sales data visible to corporate management in near real-time, thus sales-marketing campaigns can be based on actual data. Promotional schemes reaches the target market and claims get settled promptly. Automatic stock replenishment based on forecasted demand removes stock-out and consequent loss of business to competitors.

Yes, Outreach Retailer Connect App is available on both Android and iOS platforms. Retails can place orders, track them, see promotional schemes run by the company and send back their feedback directly to the company.

Yes, Outreach comes with an integrated Management Dashboard/Analytics called Intellects.

Yes, Intellects Management Dashboard/Analytics integrated with Outreach comes with user defined reports feature.

Distribution Management System (DMS) like Outreach makes distributors’ inventory and secondary sales data visible to corporate management in near real-time, thus sales-marketing campaigns can be based on actual data. Promotional schemes reaches the target market and claims get settled promptly. Automatic stock replenishment based on forecasted demand removes stock-out and consequent loss of business to competitors.

Outreach Enterprise consists of DMS, Central Sales Portal and Intellects Management Dashboard/Analytics.

Outreach Enterprise is the best in class solution for downstream supply chain management considering latest technologies, comprehensive set of functionalities, top-notch performance and intuitive, each to use user interface.

Yes, Outreach supports Vendor Managed Inventory – based on distributors inventory position and forecasted market demand, automatic replenishment of stock happens without any intervention of the distributor.

Outreach allows flexible pricing models to its customer to choose from (a) Perpetual License or, (b) SaaS monthly/quarterly subscription.

Intellects Management Dashboard/Analytics can source data from multiple sources like ERP, CRM, User Management System and even excel/flat files.

Yes, SFA supports all types of Internet connections.

Sales targets can be set at salesman and/or distributor levels in Outreach system. Target vs Achievement reports are available.

Yes, Outreach SFA has attendance management system based on biometrics, i.e., fingerprint/face-recognition.

Yes, Outreach provides Automatic stock replenishment based on distributor’s stock position and forecasted market demand.

Yes, Outreach supports integration with legacy systems using Service Oriented Architecture.

Yes, Outreach supports Kafka integration and streaming

Outreach is a scalable solution. Based on the number of uses, it can be deployed on a very small hardware system and can be scaled up easily on a higher infrastructure with more users on the system.

Outreach provides strong security features at multiple levels. At the application level it provides access with strong password policy, password expiry at defined intervals, and two factor authentication. At the network level, communication is over secured socket layer with payload encryption. At database level, sensitive information is encrypted.

In Outreach Central Sales Portal Promotional Schemes are defined. Once they are approved and released, invoicing in DMS and SFA automatically applies those schemes.

Specific Questions

Outreach SFA is an in-house application integrated with Outreach Enterprise.

Yes, Outreach SFA has attendance management system based on biometrics, i.e., fingerprint/face-recognition.

Yes, Outreach provides integration with 3rd party accounting software like Tally/Busy/Marg.

Yes, Outreach provides Automatic stock replenishment based on distributor’s stock position and forecasted market demand.

Yes, Outreach SFA has ready-van billing functionality.

Yes, Outreach caters to Modern Trade Channels with their specific pricing and business processes.

Outreach SFA has biometric (finger print/face recognition) based attendance registration system, Google map based geo-fencing while order capturing, recording of merchandising activity and capturing market intelligence on competing products. It also has an asset management module to track company given assets to distributors.

Outreach has been integrated with all leading ERP systems like SAP, Oracle ERP, Microsoft Dynamics, IFS, etc.

Yes, Outreach has inbuilt API to perform authentication using LDAP protocol.

Outreach supports Oracle, MSSQL, and MYSQL RDBMS.

Outreach Retailer Connect App uses NoSQL at the backend. However, transactional database is on RDBMS.

Yes, Outreach supports integration with legacy systems using Service Oriented Architecture.

Yes, Outreach supports Kafka integration and streaming.

Outreach is a scalable solution. Based on the number of uses, it can be deployed on a very small hardware system and can be scaled up easily on a higher infrastructure with more users on the system.

Yes, Outreach SFA is built on a hybrid platform so that it both Android and iOS.

Outreach provides strong security features at multiple levels. At the application level it provides access with strong password policy, password expiry at defined intervals, and two factor authentication. At the network level, communication is over secured socket layer with payload encryption. At database level, sensitive information is encrypted.

Outreach supports Oracle Web logic and Tomcat at the Application Server level. Outreach uses Apache and recommend it at the Web Server layer though it also support IIS.

Yes, Outreach provides notification and alert to users.

Yes, Outreach provides PJP and Route Planning features. It also has an approval workflow for the same.

In Outreach Central Sales Portal Promotional Schemes are defined. Once they are approved and released, invoicing in DMS and SFA automatically applies those schemes.