Outreach® Retail Connect App
Manage your distribution with Outreach in more connected way
About Retail Connect App
The Outreach Retail Connect App is an extension of the Outreach DMS platform that enables a real-time connect and conversation between retailers and brands/companies whose product they sell. Retailers will benefit from an automated order management system which offers zero contact order placement, order tracking, scheme payouts and grievance redressals. On the other hand, brands/companies can increase their involvement in managing secondary sales and ensure compliance in real-time.
- Secure online order management
- AI powered order placement
- Vernacular language support
- Alternate channel to grow your business
- Promotions and schemes for your benefit
- Order history & invoice management
- Real-time order tracking
Secure online order management
Now place orders for your preferred brands through a secure, online system that limits your exposure to salespersons during the pandemic. Select a company, log-in with an OTP using your Retailer ID and contact number to connect with multiple distributors on Outreach DMS.
- Online KYC verification of GST & PAN details
- Get product SKUs, price and tax details on your phone with one-time master data Sync.
- Daily/periodic sync of transactions with Outreach Central DMS
- Communication with principal brands through single/multiple In-shop Demonstrators (ISDs)
AI powered order placement
Seamlessly connect with distributors, optimize inventory, and drive sales growth with data-driven planning and forecasting.
- Order what you want
- App helps you order based on real time stock availability
- Visibility on month to date target achievement
Real-Time order tracking
Stay updated on your orders with our real-time tracking feature. You will receive instant notifications as the status of your order changes, from confirmation to dispatch.
- Real time order tracking available on app
- Notifications about the change in status of the order booked
Order history & invoice management
Effortlessly manage your finances with access to your complete order history and digital invoices. You can also view and download payment receipts for all your past transactions.
- Digital invoices are available for past orders
- Payment receipts for past payments
Promotions and schemes for your benefit
Take full advantage of our latest offers with clear and accessible information on all ongoing promotions. You can download scheme details directly from the app, ensuring you never miss out on savings.
- App eliminates and ambiguity from schemes and orders
- Details of schemes are available to download
Alternate channel to grow your business
Outreach Retail Connect App opens a direct, trackable, communication line between retailers and their distributor and principal brands/companies. The app allows the retailer to quickly raise concerns/grievances with the distributor and the brand/company for things like,
- Mismatch in Scheme Pay-Outs
- Order Execution Delays
- Product and Packaging Quality issues
- Distributor and Salesman behavior
Vernacular language support
The Outreach Retail Connect App supports multiple languages to cater to our diverse clientele. For our international customers, we are offering localized support in English, French and Arabic. For our Indian customers, vernacular support is available in Hindi, Kannada, Telugu and Tamil. We are also adding more languages as we speak.
- For international customers: English, French and Arabic.
- For Indian customers: Hindi, Kannada, Telugu and Tamil.
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